myEnergy

Questions and Answers

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A01. Which internet browsers can I use to access myEnergy?

A02. How do I register for access to consumption data?

A03. Who is an authorised representative?

A04. How do I register as an authorised representative?

A05. As an authorised representative, how do I upload multiple NMIs to my portal account?

A06. What does all the industry jargon mean?

A07. How will you validate that I am authorised to request meter data?

A08. Identifying your property

A09. How do I obtain my consumption data?

A10. What do the different report types mean when I'm requesting meter data?

A11. What is the Victorian Energy Compare and how can I compare different retail offers?

A12. How do I read the detailed report?

A13. How frequently is my consumption data recorded?

A14. When will I receive my consumption data?

A15. How do you calculate maximum demand?

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