myEnergy

A14. When will I receive my consumption data?

The timeframe in which we are able to action your request will vary.

When you request meter data for a single NMI we will action this request within 10 business days.

When you request meter data for 2-100 NMIs we will action this request within 20 business days.

If you are requesting meter data for more than 100 NMIs, we request you contact us so that a timeframe can be agreed.